AFFILIATES: Support To ensure our affiliates are properly cared for, we assign a Solutions Manager to offer ongoing support to each of our clients. Your Solutions Manager will: Work with you to get your ClassAdd Service program and interface up and running. Provide initial and ongoing training to your internal classified sales/customer care group, as well as provide day-to-day support. ClassAdd Service provides complete Web-based Service Management Tools that enable you to manage your service offering. There is no expensive hardware or software to purchase. ClassAdd Service can be seamlessly integrated into your current classfied sales program. Once you are setup, you can easily access your Service Management Tools through our website. ClassAdd Service Management Tools include: Provisioning (generating phone number and extensions) Management & Profitability Reports Customer Service Functionality These tools and all information regarding each ClassAdd account are provided in a simple-to-use customer service interface. Customer Service functionality includes: Specific number/extension information Complete transaction history Amount remaining on account Call detail history Account expiration Account status modification Credit/Debit account Credit card recharge Contact us to find out how ClassAdd Service can help you increase your profits.